Shipping policy

Orders are typically processed within 1-3 business days after payment is confirmed. Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing times may be longer during holidays, promotions, or periods of high demand.

Estimated shipping times:

United States: 5-12 business days

Shipping times are estimates and may vary depending on location, carrier delays, weather conditions, or customs processing.

Once your order has shipped, you will receive a tracking number via email. Please allow 1-3 business days for tracking information to update.

• Delayed or Lost Packages
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided at checkout.

If your package appears lost or delayed, please contact the shipping carrier first. If you still need assistance, contact our support team and we will do our best to help.

• Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately at shoplumirelief@gmail.com. We cannot guarantee changes can be made once the order has been processed.

• Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

For any shipping questions or concerns, please contact us at:

shoplumirelief@gmail.com

Thank you for shopping with us.